FWD Life Insurance Group is seeking a Manager for Premium Collection to enhance customer payment journeys and optimize collection performance. The ideal candidate will have over five years of experience in premium collection or related fields, with a focus on improving processes and managing stakeholder relationships
Job Summary
The role drives end-to-end premium collection excellence by optimizing customer payment journeys and strengthening collection performance management.
Candidates will lead payment partner engagement activities, including assessing and implementing new channels like e-wallets and auto-debit.
The position requires owning premium collection processes and SLAs while coordinating cross-functionally with banks, partners, and internal teams.
Matching Summary
Match Score: 85
FWD Life Insurance Group is seeking a Manager for Premium Collection to enhance customer payment journeys and optimize collection performance. The ideal candidate will have over five years of experience in premium collection or related fields, with a focus on improving processes and managing stakeholder relationships.