Sr. Operational Project Manager

viralnation.marketing

Canada, Canada
On-site
Operational rhythm of agency delivery
Cross-functional delivery coordination
Resource management & capacity planning
Viral Nation is seeking a Senior Operational Project Manager to oversee the operational delivery of multi-client engagements within their marketing agency. The ideal candidate should have extensive project management experience in an agency environment and be adept at managing cross-functional workflows, resource allocation, and operational efficiencies

Job Summary

  • The Senior Operational Project Manager owns the operational rhythm of Viral Nation’s agency delivery, ensuring multi-client engagements are resourced, on track, and delivering measurable outcomes.
  • This role translates strategic business objectives into executable operational plans, managing backlogs, optimizing resource allocation, enforcing delivery cadences, and surfacing risks before they become client-facing problems.
  • You will oversee a portfolio of concurrent operational initiatives and ongoing service delivery across diverse clients, each with unique timelines, team compositions, and delivery cadences.

Matching Summary

Match Score: 85

Viral Nation is seeking a Senior Operational Project Manager to oversee the operational delivery of multi-client engagements within their marketing agency. The ideal candidate should have extensive project management experience in an agency environment and be adept at managing cross-functional workflows, resource allocation, and operational efficiencies.

Skills & Requirements

Must-have

  • operational rhythm of agency delivery
  • cross-functional delivery coordination
  • resource management & capacity planning
  • backlog & SLA ownership
  • operational cadence & rhythm of business
  • risk identification & mitigation
  • process improvement & standardization

Nice-to-have

  • founder mentality
  • hungry to grow scope
  • eager to take on new challenges
  • energized by pace
  • comfortable using AI

Key Requirements

  • 7+ years in project management
  • marketing, advertising, or agency environment experience
  • managing multi-client, cross-functional operational workflows
  • Deep operational and PMO expertise
  • Familiarity with social-first content production
  • Financial acumen
  • Proficiency with project management platforms

Work Rights

Not specified

Tailored Resume

Cover Letter