Fashion Customer Representative (german - Speaking) On-site Tr05

Concentrix

Barcelona, Spain
Base: 19,600 euros grosspyear; bonus: up to 3,300 ...
On-site
C2 german language proficiency
Advanced english communication skills
Contact centre customer service experience
Concentrix is seeking a German-speaking Fashion Customer Representative to provide exceptional customer service for a luxury fashion brand in Barcelona. The role requires a strong customer-first mindset, effective communication skills, and a passion for fashion to create memorable customer experiences

Job Summary

  • This role involves delivering exceptional customer support through phone, email, chat, and digital channels while representing a global luxury brand.
  • Candidates must possess C2 German and advanced English skills to guide customers through exquisite products and ensure seamless satisfaction.
  • The position offers a full-time permanent contract with a salary of 19,600 euros gross per year plus up to 3,300 euros in bonuses.

Matching Summary

Match Score: 85

Concentrix is seeking a German-speaking Fashion Customer Representative to provide exceptional customer service for a luxury fashion brand in Barcelona. The role requires a strong customer-first mindset, effective communication skills, and a passion for fashion to create memorable customer experiences.

Salary

Base: 19,600 euros gross/year; Bonus: Up to 3,300 euros gross/year; Benefits: Full paid training, career development programs

Skills & Requirements

Must-have

  • C2 German language proficiency
  • Advanced English communication skills
  • Contact centre customer service experience
  • Phone email chat digital channel support
  • Product knowledge maintenance

Nice-to-have

  • Passion for fashion and styling
  • Ability to build rapport quickly
  • Genuine empathy for customers
  • Proactive positive adaptable mindset
  • Experience with luxury brands

Key Requirements

  • C2 German language level required
  • Advanced English language skills required
  • Prior contact centre experience preferred
  • Full-time availability for rotative shifts

Work Rights

Not specified

Tailored Resume

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