Sig - Case Manager

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • EML fosters a learning culture that invests in employees to ensure long-term career growth within the organization.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance.

Matching Summary

The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and incentive scheme

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Rehabilitation plan approval

Nice-to-have

  • Allied health background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Experience with mental health claims

Key Requirements

  • Extensive customer service experience
  • Allied health or case management experience (advantageous)
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter