Case Manager

EML

Newcastle, Australia
Fully remote
Manage workers compensation claims
Deliver high level of service
Communicate claims information
Help people get their lives back through ongoing support during their return-to-work journey

Job Summary

  • Help people get their lives back through ongoing support during their return-to-work journey.
  • Manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture and flexibility to work from home.

Matching Summary

Help people get their lives back through ongoing support during their return-to-work journey.

Skills & Requirements

Must-have

  • Manage workers compensation claims
  • Deliver high level of service
  • Communicate claims information
  • Conduct claim reviews and meetings
  • Adhere to legislation and compliance

Nice-to-have

  • Strong customer service focus
  • Collaborative team environment
  • Proactive and self motivated
  • Creative problem solving
  • Work-life balance support

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Demonstrated commitment to excellent customer service
  • Ability to multitask and adapt
  • Strong attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter