Program Manager, Digital Customer Success (remote, Can)

CrowdStrike

Canada
Base: $115,000 - $160,000 cad py; bonus/equity: va...
Fully remote
Email marketing program
Product adoption content
Customer success operations
CrowdStrike is a global leader in cybersecurity, protecting organizations with an advanced AI-native platform and a mission to stop breaches

Job Summary

  • CrowdStrike is a global leader in cybersecurity, protecting organizations with an advanced AI-native platform and a mission to stop breaches.
  • This role will lead the development and execution of digital adoption strategies, focusing on creating effective email journeys and driving product adoption content.
  • The company offers a market-leading compensation package, comprehensive wellness programs, professional development opportunities, and a culture of belonging.

Matching Summary

CrowdStrike is a global leader in cybersecurity, protecting organizations with an advanced AI-native platform and a mission to stop breaches.

Salary

Base: $115,000 - $160,000 CAD per year; Bonus/Equity: variable/incentive compensation + equity; Benefits: benefits

Skills & Requirements

Must-have

  • email marketing program
  • product adoption content
  • customer success operations
  • AI tools for content creation
  • email journeys optimization

Nice-to-have

  • customer-centric mindset
  • growth mindset
  • bias for action
  • familiarity with cybersecurity concepts

Key Requirements

  • 5+ years experience
  • SaaS environment experience
  • marketing automation platforms
  • strong AI proficiency
  • prompt engineering knowledge

Work Rights

Must maintain legal entitlement to work in Canada

Tailored Resume

Cover Letter