Service Manager / Assistant Service Manager (johor Bahru)
KONE Bulgaria
Johor Bahru, Malaysia
On-site
High-quality maintenance operations
Customer satisfaction and efficiency
Safety and quality compliance
KONE Bulgaria is seeking a Service Manager/Assistant Service Manager based in Johor Bahru, Malaysia, to oversee maintenance operations, ensure customer satisfaction, and optimize service efficiency in the elevator and escalator industry. The ideal candidate should have at least five years of relevant experience and possess strong leadership and customer relationship management skills
Job Summary
The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
You are surrounded by fun colleagues and a lively working environment.
Matching Summary
Match Score: 85
KONE Bulgaria is seeking a Service Manager/Assistant Service Manager based in Johor Bahru, Malaysia, to oversee maintenance operations, ensure customer satisfaction, and optimize service efficiency in the elevator and escalator industry. The ideal candidate should have at least five years of relevant experience and possess strong leadership and customer relationship management skills.
Skills & Requirements
Must-have
High-quality maintenance operations
Customer satisfaction and efficiency
Safety and quality compliance
Service repair sales generation
Technician performance and development
Nice-to-have
Improving urban life flow
Collaborative working culture
Proactive and results-driven mindset
Key Requirements
Bachelor's degree in Engineering, Business, or related field
Minimum 5 years of experience in service operations
Strong leadership and people management skills
Excellent customer relationship management
Knowledge of safety regulations and industry standards