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S&P Global is seeking an EDM Associate Product Support Specialist to provide technical support for its Enterprise Data Management platform, focusing on collaboration and skill development in a fully remote environment. The role is ideal for candidates with technical support experience in enterprise software and a background in the financial services industry.
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Job Summary
The Support Role in APAC for S&P Global's Solutions business offers several impactful opportunities for individuals starting their careers in the company.
Become an expert in all facets of supported financial products and provide advanced technical support to clients using the EDM application.
Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.
Matching Summary
Match Score: 75
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S&P Global is seeking an EDM Associate Product Support Specialist to provide technical support for its Enterprise Data Management platform, focusing on collaboration and skill development in a fully remote environment. The role is ideal for candidates with technical support experience in enterprise software and a background in the financial services industry.
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Skills & Requirements
Must-have
Enterprise Data Management platform
technical support to clients
troubleshoot client issues
monitor support channels
document written and verbal communication
Nice-to-have
inquisitive and quick learner
detail-oriented
customer-centric approach
knowledge sharing and collaboration
Key Requirements
1-2 years of experience
Bachelor's degree in computer science
Proficiency in SQL
Experience in financial services industry preferred