Competitive industry salaries; not specified; heal...
Hybrid
2+ years people leadership experience
Customer success or account operations background
Night shift availability 9pm to 6am local time
This pioneering leadership role is designed for a hands-on leader who balances coaching, operations, and client engagement to protect existing revenue
Job Summary
This pioneering leadership role is designed for a hands-on leader who balances coaching, operations, and client engagement to protect existing revenue.
The position requires a hybrid work arrangement based out of the Makati City office with three days in-office and two days remote.
BCM One offers competitive salaries, health insurance with free dependents, a company retirement plan, and generous paid time off.
Matching Summary
This pioneering leadership role is designed for a hands-on leader who balances coaching, operations, and client engagement to protect existing revenue.
Salary
Competitive industry salaries; Not specified; Health Insurance, Paid Time Off, Retirement Plan, 13th Month Pay
Skills & Requirements
Must-have
2+ years people leadership experience
Customer success or account operations background
Night shift availability 9pm to 6am local time
Strong retention and churn reduction focus
Hands-on player/coach leadership style
Nice-to-have
Telecommunications industry experience preferred
Experience building team processes in evolving environments
Upsell and cross-sell opportunity identification
Excellent internal and external communication skills