Ensure client satisfaction and four seasons standards
Advise clients on event planning
Coordinate and supervise the correct organization, logistics, and execution of events, stays, and conferences in the hotel, guaranteeing maximum client satisfaction and compliance with Four Seasons quality standards
Job Summary
Coordinate and supervise the correct organization, logistics, and execution of events, stays, and conferences in the hotel, guaranteeing maximum client satisfaction and compliance with Four Seasons quality standards.
Attend and advise clients on the planning and organization of groups and events, coordinating with different hotel departments to ensure their correct development.
Benefits include complimentary room nights at Four Seasons Hotels & Resorts, training and development opportunities, complimentary buffet meals, and employee recognition awards.
Matching Summary
Coordinate and supervise the correct organization, logistics, and execution of events, stays, and conferences in the hotel, guaranteeing maximum client satisfaction and compliance with Four Seasons quality standards.
Skills & Requirements
Must-have
Coordinate and supervise event organization
Ensure client satisfaction and Four Seasons standards
Advise clients on event planning
Coordinate with hotel departments
Supervise event setup and operation
Manage event quotations and invoicing
English language proficiency (advanced)
Nice-to-have
Client-oriented and service-driven
Proactive and leadership skills
Teamwork and interpersonal skills
Problem-solving and decision-making
Flexibility and adaptability
Ability to multitask
Key Requirements
Bachelor's degree in Tourism, Administration, Hospitality, or related field
Minimum 3 years of experience in event coordination or Conference Services in luxury hotels
Proficiency in Golden and Opera software preferred