Industrial Electric Mfg is seeking a Platform Manager to oversee customer relationships during the order cycle in Fremont, CA. The role emphasizes effective order management, coordination with internal teams, and proactive issue resolution to ensure customer satisfaction
Job Summary
This position is responsible for effectively managing and maintaining relationships between the company and our customers during the order cycle by working directly with customers to access and help meet their needs.
Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
Coordinate with other internal departments and customers to achieve on-time shipment.
Matching Summary
Match Score: 85
Industrial Electric Mfg is seeking a Platform Manager to oversee customer relationships during the order cycle in Fremont, CA. The role emphasizes effective order management, coordination with internal teams, and proactive issue resolution to ensure customer satisfaction.
Salary
Base: $70,000 - $105,000 Annually; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Order tracking systems
Customer purchase order review
Engineering handoff coordination
Change order management
Cost proposal preparation
Nice-to-have
Proactive issue resolution
Cross-departmental collaboration
Customer-centric approach
Key Requirements
Bachelor's degree in Business, Mathematics, Computer Science, or Engineering
2-4 years of experience in Project Management or similar position