Define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes
Job Summary
Define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes.
Direct global service delivery operations, build and manage regional partner ecosystems, and ensure contractual and compliance frameworks meet legal and regulatory expectations.
Scale remote monitoring and diagnostics to enable predictive maintenance and energy optimization, enforcing global data standards and cybersecurity controls.
Matching Summary
Define and own the Global Service Operating Model for Marine & Navy, ensuring consistent approaches across regions, fleets, and vessel classes.
Skills & Requirements
Must-have
Global Marine & Navy portfolio service
Standardized service processes
Digital enablement and connectivity
APAC and EMEA service operations
HVAC/R, fire detection & suppression, security, life-safety and automation
Nice-to-have
Mission-ready through-life support
Predictive maintenance and energy optimization
Executive sponsorship for strategic accounts
Industry forum representation
Crisis management protocols
Key Requirements
10+ years in marine service leadership
Hands-on accountability for service delivery in APAC and EMEA
Proven track record of regional operations
Demonstrated knowledge of marine regulatory frameworks
Fluency with digital service platforms and cybersecurity practices
Commercial acumen managing multi-region service P&Ls