Eligibility Officer

EML

Adelaide, South Australia, Australia
Not specified; not specified; generous discounts, ...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes

Job Summary

  • The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes.
  • EML fosters a learning culture that invests in employees to ensure long-term career growth within a diverse and collaborative team.
  • The position offers flexibility to work from home up to 2 days a week once fully trained along with comprehensive employee benefits.

Matching Summary

The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to determine claim outcomes.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, incentive scheme, 16 weeks paid parental leave

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyze information for decision making
  • High attention to detail and organizational skills
  • Problem solving and informed decision making

Nice-to-have

  • Previous experience in worker's compensation
  • Experience within a legal environment
  • Tertiary studies in business or law
  • Allied health background advantageous
  • Flexible work from home capability

Key Requirements

  • Tertiary studies in business, law or allied health
  • Previous experience in similar role preferred
  • Knowledge of Return to Work Act

Work Rights

Not specified

Tailored Resume

Cover Letter