Billing Manager (Central Hospital) #HRY

RECRUIT EXPRESS PTE LTD

Singapore
Lead full bill adjustment process
Manage and coach customer liaison officers
Handle escalated cases effectively
The role involves leading the full bill adjustment process including reviewing documents and correcting discrepancies

Job Summary

  • The role involves leading the full bill adjustment process including reviewing documents and correcting discrepancies.
  • Candidates will manage and coach customer liaison officers to handle walk-in enquiries within service standards.
  • The position requires identifying process gaps to improve patient satisfaction and ensure compliance with billing policies.

Matching Summary

Match Score: 75

The role involves leading the full bill adjustment process including reviewing documents and correcting discrepancies.

Skills & Requirements

Must-have

  • Lead full bill adjustment process
  • Manage and coach customer liaison officers
  • Handle escalated cases effectively
  • Identify process gaps and streamline
  • Ensure compliance to billing policies

Nice-to-have

  • Enhance patient satisfaction experience
  • Collaborate with internal departments
  • Improve service standards delivery

Key Requirements

  • Experience in billing processes
  • Leadership and coaching skills
  • Knowledge of healthcare governance

Work Rights

Not specified

Tailored Resume

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