Assistant Facilities Manager - Soft Services

jll.co.in

Gurugram, HR, India
On-site
Outsourced service contract management
Soft services operations management
Quality management assessments
JLL is seeking an Assistant Facilities Manager for Soft Services in Gurugram, India, to oversee facilities management operations, focusing on service quality and continuous improvement. The ideal candidate will possess relevant qualifications, proven contract administration experience, and strong interpersonal skills

Job Summary

  • The Assistant Facilities Manager – Soft Services is responsible for providing comprehensive facilities management services with a primary focus on soft services operations while driving continuous improvement initiatives and achieving financial and KPI targets.
  • This role manages outsourced service contracts and JLL personnel across multiple functions including cleaning, security, administration, and helpdesk, ensuring exceptional service delivery and client satisfaction.
  • The position involves staff management through coaching, mentoring, succession planning, and training, as well as vendor management, emergency preparedness, and health and safety oversight.

Matching Summary

Match Score: 85

JLL is seeking an Assistant Facilities Manager for Soft Services in Gurugram, India, to oversee facilities management operations, focusing on service quality and continuous improvement. The ideal candidate will possess relevant qualifications, proven contract administration experience, and strong interpersonal skills.

Skills & Requirements

Must-have

  • outsourced service contract management
  • soft services operations management
  • quality management assessments
  • helpdesk and mailroom service oversight
  • vendor and contract administration
  • health and safety compliance

Nice-to-have

  • continuous improvement initiatives
  • succession planning and staff mentoring
  • multi-skilling of staff
  • crisis management participation
  • client reporting and transparency

Key Requirements

  • tertiary qualifications in property or facilities management
  • proven contract administration experience
  • knowledge of occupational safety requirements
  • experience with tendering processes
  • strong PC literacy
  • experience in client reporting

Work Rights

Not specified

Tailored Resume

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