Base: $16.85–$24.05ph; bonus/equity: not specified...
Fully remote
Excellent written and verbal communication
Manage multiple systems simultaneously
Resolve internal and external customer inquiries
Lithia & Driveway is seeking a Communication Specialist to provide excellent customer service through various communication channels. The role emphasizes problem-solving, effective communication, and collaboration with internal and external customers in the automotive industry
Job Summary
The Communication Specialist will provide excellent customer service via phone, email, and personal communications, ensuring one contact resolution for internal and external customers.
Responsibilities include serving as a subject matter expert, demonstrating problem-solving skills, navigating multiple systems, and resolving inquiries related to payments, inventory, funding, and banking.
The company offers competitive pay, industry-leading benefits including medical, dental, vision, 401(k), and employee stock purchase plan, fostering a culture of growth powered by people.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Communication Specialist to provide excellent customer service through various communication channels. The role emphasizes problem-solving, effective communication, and collaboration with internal and external customers in the automotive industry.
Salary
Base: $16.85–$24.05/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Wellness Programs
Skills & Requirements
Must-have
excellent written and verbal communication
manage multiple systems simultaneously
resolve internal and external customer inquiries
provide excellent customer service via phone, email
Nice-to-have
entrepreneurial, high-performance culture
passion for modernizing transportation
contribute to improving procedures
building positive working relationships
Key Requirements
Minimum 2 years of related experience
Associate's degree preferred
High school graduate or equivalent, 18 years or older