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Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to lead strategies that enhance customer adoption and retention across its Enterprise solutions. The ideal candidate will have extensive experience in customer engagement, product marketing, and data-driven strategies, working closely with cross-functional teams to drive impactful initiatives.
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Job Summary
This role leads the development and execution of enterprise customer engagement strategies across Adobe's growing portfolio to drive adoption, retention, and expansion.
The successful candidate will partner with Product, Sales, and Customer Success teams to implement product usage instrumentation that unlocks data-driven insights for strategic decision-making.
Adobe empowers a global workforce of over 30,000 employees to innovate with AI and create a culture where all employees are empowered to make an impact.
Matching Summary
Match Score: 75
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Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to lead strategies that enhance customer adoption and retention across its Enterprise solutions. The ideal candidate will have extensive experience in customer engagement, product marketing, and data-driven strategies, working closely with cross-functional teams to drive impactful initiatives.
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Salary
Base: $145,400 - $261,150 annually (US); California range: $180,300 - $261,150; Short-term incentives via Annual Incentive Plan (AIP) and potential equity awards
Skills & Requirements
Must-have
Enterprise SaaS customer engagement leadership
Product adoption framework implementation
Cross-functional team collaboration
Data-driven customer health metrics analysis
Telemetry and product insight instrumentation
Nice-to-have
Generative AI driven engagement models
Executive-level storytelling skills
Global cultural awareness experience
Proven track record in scaling CSM organizations
Deep understanding of behavioral segmentation
Key Requirements
12+ years of experience in customer engagement or product marketing
BS/BA degree preferred; MBA preferred
Proven experience building and scaling CSM organizations in Enterprise SaaS