Specialty Practice Scheduler|pulmonary Critical Care|full Time
Concord Hospital
High school degree or ged equivalency
Pass annual registration competency exam
Strong communication and interpersonal skills
The Specialty Practice Scheduler ensures patients receive timely, efficient, and compassionate customer service while spending at least 70% of their time scheduling clinic and diagnostic appointments
Job Summary
The Specialty Practice Scheduler ensures patients receive timely, efficient, and compassionate customer service while spending at least 70% of their time scheduling clinic and diagnostic appointments.
This role involves obtaining prior-authorization from payers for diagnostic testing and procedures and ensuring all necessary pre-diagnostic labs and post-diagnostic appointments are completed.
The position requires strong coordination between specialty, primary, and ancillary services to facilitate seamless patient care within the pulmonary critical care practice.
Matching Summary
The Specialty Practice Scheduler ensures patients receive timely, efficient, and compassionate customer service while spending at least 70% of their time scheduling clinic and diagnostic appointments.
Skills & Requirements
Must-have
High school degree or GED equivalency
Pass annual registration competency exam
Strong communication and interpersonal skills
Nice-to-have
Knowledge of medical office operations
Familiarity with medical terminology
One year CHMG Patient Care Coordinator experience
Demonstrated customer service experience
Key Requirements
High School degree or GED
Pass annual registration competency exam
Minimum one year CHMG Patient Care Coordinator experience preferred