The role involves designing and maintaining a strategic forecasting and capacity planning model for over 2000 FTEs across global Retail countries
Job Summary
The role involves designing and maintaining a strategic forecasting and capacity planning model for over 2000 FTEs across global Retail countries.
Candidates must possess strong analytical skills to optimize work distribution models and drive efficiency targets like Ops60 and Digi60.
The position offers personal growth opportunities within the Retail FCP COE Process & Design organization functionally reporting to the Global WFM Lead.
Matching Summary
The role involves designing and maintaining a strategic forecasting and capacity planning model for over 2000 FTEs across global Retail countries.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years operational experience
SQL SAS Cognos Python Excel VBA
Forecasting and capacity modelling
Data-driven decision making
Stakeholder management skills
Nice-to-have
KYC domain knowledge preferred
Proactive result-oriented mindset
Master's degree in relevant field
Experience with overnight file handling
Strong numerical understanding
Key Requirements
Over 5 years complex operational experience
Master's degree in business or data analytics
Proficiency in SQL, SAS, Cognos, Python, Think-cell, Excel