Ombudsman

MTM

Washington, DC, USA
Base: $55,920; bonus/equity: not specified; benefi...
2+ years experience in member advocacy
Excellent communication skills
Ability to manage multiple priorities
The Ombudsman is responsible for investigating issues and working towards resolution for all members in the assigned region

Job Summary

  • The Ombudsman is responsible for investigating issues and working towards resolution for all members in the assigned region.
  • This role involves partnering with advocacy groups and providing education on the benefits of partnership.
  • The position offers health and life insurance plans, 401(k) with a company match, and tuition reimbursement.

Matching Summary

The Ombudsman is responsible for investigating issues and working towards resolution for all members in the assigned region.

Salary

Base: $55,920; Bonus/Equity: Not specified; Benefits: Health and Life Insurance Plans, 401(k) with a company match, Paid Time Off

Skills & Requirements

Must-have

  • 2+ years experience in member advocacy
  • Excellent communication skills
  • Ability to manage multiple priorities

Nice-to-have

  • Ombudsman experience or certification preferred
  • Some college preferred
  • Ability to build relationships

Key Requirements

  • High school diploma or GED
  • 2+ years experience in customer service
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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