Marketing Cloud Onboarding Specialist - German Speaker
Salesforce
Not specified (assumed to be hybrid based on industry norms).
Fluent in english and german
4+ years customer success experience
Strategic onboarding leadership
Salesforce is seeking a Marketing Cloud Onboarding Specialist who is fluent in German to assist new customers post-sale in their onboarding experience with Marketing Cloud solutions. The ideal candidate will have a strong customer-centric mindset, excellent communication skills, and a background in customer success or onboarding roles
Job Summary
This role serves as the first post-sale point of contact, guiding new customers through a strategic onboarding experience to ensure long-term value realization.
The specialist acts as a trusted advisor, leading virtual engagements across Marketing Cloud solutions including Engagement, Pardot, and Personalization.
Candidates must possess strong business acumen and the ability to manage priorities independently within Salesforce's fast-paced, AI-driven environment.
Matching Summary
Match Score: 85
Salesforce is seeking a Marketing Cloud Onboarding Specialist who is fluent in German to assist new customers post-sale in their onboarding experience with Marketing Cloud solutions. The ideal candidate will have a strong customer-centric mindset, excellent communication skills, and a background in customer success or onboarding roles.
Skills & Requirements
Must-have
Fluent in English and German
4+ years customer success experience
Strategic onboarding leadership
Nice-to-have
Consultative problem-solving abilities
Salesforce Marketing Cloud certifications
Data literacy and reporting skills
Key Requirements
Fluency in English and German required
Minimum 4 years of customer-facing experience
Experience with stakeholder engagement from administrators to senior leadership