Kundenberater - Helpdesk Advisor With German (m/f/d)

Capita

Plovdiv, Bulgaria
Performance-based bonuses available; not specified...
Hybrid
Native or c1 level german language skills
Experience in customer service or helpdesk roles
Ability to perform technical support tasks
You will serve as the primary contact point for customers needing assistance with their home network and technical issues

Job Summary

  • You will serve as the primary contact point for customers needing assistance with their home network and technical issues.
  • The role offers significant flexibility with options for remote work after training and customizable shift lengths of 4, 6, or 8 hours.
  • Employees receive comprehensive benefits including performance bonuses, meal vouchers, health insurance, and a fully covered MultiSport card.

Matching Summary

You will serve as the primary contact point for customers needing assistance with their home network and technical issues.

Salary

Performance-based bonuses available; Not specified base salary; Not specified equity

Skills & Requirements

Must-have

  • Native or C1 level German language skills
  • Experience in customer service or helpdesk roles
  • Ability to perform technical support tasks

Nice-to-have

  • Team-oriented mindset in project teams
  • Strong communication and problem-solving skills
  • Flexibility for remote or hybrid work models

Key Requirements

  • German language proficiency at C1 level
  • Prior experience in similar customer service positions
  • Reliability and punctuality

Work Rights

Not specified

Tailored Resume

Cover Letter