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DADA CONSULTANTS PTE. LTD. is looking for a proactive Customer Service Executive in Singapore who will be responsible for handling customer inquiries and ensuring a high level of customer satisfaction. The ideal candidate should possess strong communication and problem-solving skills, along with a positive service-oriented mindset.
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Job Summary
The role involves responding to customer inquiries through various channels including phone, email, and chat.
Candidates are expected to handle customer concerns and provide timely resolutions while maintaining accurate records.
The position requires coordinating with internal teams to resolve operational matters and support after-sales service activities.
Matching Summary
Match Score: 75
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DADA CONSULTANTS PTE. LTD. is looking for a proactive Customer Service Executive in Singapore who will be responsible for handling customer inquiries and ensuring a high level of customer satisfaction. The ideal candidate should possess strong communication and problem-solving skills, along with a positive service-oriented mindset.
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Skills & Requirements
Must-have
Strong communication and interpersonal skills
Problem-solving and conflict-resolution abilities
Customer-oriented with a positive attitude
Nice-to-have
Familiarity with CRM systems or customer support tools
Ability to work in a fast-paced environment
Prior experience in client-facing roles
Key Requirements
Bachelor's degree in any discipline
Prior experience in customer service or support roles preferred