Customer Success Manager, Sales & Trading

Land Securities Group

2-5 years customer service or trading experience
Fluent in japanese and business-level english
Bachelor's degree required
The role focuses on fostering meaningful relationships with sell-side customers using Trading Desktop Solutions to drive adoption and retention

Job Summary

  • The role focuses on fostering meaningful relationships with sell-side customers using Trading Desktop Solutions to drive adoption and retention.
  • Candidates must develop Customer Value Plans and deliver customized training sessions that accommodate diverse learning styles.
  • LSEG offers a dynamic culture valuing innovation, sustainability, and diversity with tailored benefits including healthcare and paid volunteering days.

Matching Summary

The role focuses on fostering meaningful relationships with sell-side customers using Trading Desktop Solutions to drive adoption and retention.

Skills & Requirements

Must-have

  • 2-5 years customer service or trading experience
  • Fluent in Japanese and business-level English
  • Bachelor's degree required

Nice-to-have

  • Experience in FX trading space preferred
  • Knowledge of commodities fixed income equities
  • Coding skills such as Python
  • Proactive positive attitude with collaborative approach

Key Requirements

  • 2-5 years experience in client relationship management or trading
  • Japanese language proficiency required
  • Bachelor's degree required

Work Rights

Not specified

Tailored Resume

Cover Letter