Guest Services Supervisor - Rogers Stadium

Live Nation Canada

Toronto, Ontario, Canada
Base: $22 ph; bonus/equity: not specified; benefit...
Direct and supervise guest services staff
Experience with de-escalation tactics
Able to work outdoors rain or shine
The role involves directing and supervising Guest Services staff to create an exceptional fan experience at Rogers Stadium

Job Summary

  • The role involves directing and supervising Guest Services staff to create an exceptional fan experience at Rogers Stadium.
  • Candidates must possess excellent communication skills and experience with de-escalation tactics to handle complex customer inquiries.
  • All crew members must be available for all summer events and able to work outdoors in various weather conditions.

Matching Summary

The role involves directing and supervising Guest Services staff to create an exceptional fan experience at Rogers Stadium.

Salary

Base: $22 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct and supervise Guest Services staff
  • Experience with de-escalation tactics
  • Able to work outdoors rain or shine
  • Lead and train staff on event details
  • Work in loud environment among crowds

Nice-to-have

  • Passion for live events
  • Positive can-do attitude
  • Acute sense of judgment and tact
  • Willing to go above and beyond
  • Understanding of staff deployments

Key Requirements

  • 18 years of age or older
  • Work authorization in Canada without sponsorship
  • Experience in live events or customer service preferred
  • Demonstrated experience in leading a team

Work Rights

Must have Canadian work authorization

Tailored Resume

Cover Letter