The Dynamics Solution Center empowers client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs
Job Summary
The Dynamics Solution Center empowers client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs.
This role provides advanced functional and technical support for Microsoft Dynamics CRM applications, focusing on stabilizing, supporting, and continuously improving the platform through expert issue resolution.
BlackRock offers a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help employees stay energized, engaged, and inspired.
Matching Summary
The Dynamics Solution Center empowers client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs.
Skills & Requirements
Must-have
Microsoft Dynamics 365
Power Platform support
Dynamics 365 Sales
Dynamics 365 Customer Service
Issue resolution and root cause analysis
Platform configuration support
Nice-to-have
Strong problem-solving mindset
Resilience in fast-paced environment
Effective collaboration with global teams
Positive attitude and attention to detail
Key Requirements
5 - 9 years of experience
Hands-on Dynamics 365 production support
Experience with Power Automate and Power Apps
Working knowledge of integrations and enterprise data flows