Operations Service Owner

FMC

Multiple Locations
**
Digital service lifecycle management
Service management framework expertise
Cross-functional team leadership
** Fresenius Medical Care is seeking an Operations Service Owner to manage digital services throughout their lifecycle, ensuring operational excellence and compliance. The ideal candidate will have extensive experience in service management and project management, with strong stakeholder management skills. This hybrid position offers opportunities for professional growth within a supportive and innovative corporate culture. **

Job Summary

  • Fresenius Medical Care is a global leader in kidney care committed to improving patient outcomes through innovative products and services.
  • The Operations Service Owner is responsible for end-to-end operational excellence of digital services, including managing lifecycle, partner performance, and continuous improvement.
  • The company offers individual career planning, a culture fostering innovative thinking, and a collegial environment within a successful global corporation.

Matching Summary

Match Score: 75

** Fresenius Medical Care is seeking an Operations Service Owner to manage digital services throughout their lifecycle, ensuring operational excellence and compliance. The ideal candidate will have extensive experience in service management and project management, with strong stakeholder management skills. This hybrid position offers opportunities for professional growth within a supportive and innovative corporate culture. **

Skills & Requirements

Must-have

  • Digital service lifecycle management
  • Service management framework expertise
  • Cross-functional team leadership
  • Project management of complex initiatives
  • Stakeholder and partner management
  • Incident and change management

Nice-to-have

  • Analytical mindset for problem-solving
  • Negotiation and conflict resolution skills
  • Ability to influence without authority
  • Clear communication with technical and non-technical stakeholders
  • Mentoring junior staff
  • Hybrid work environment

Key Requirements

  • Bachelor’s degree in Information Technology or similar
  • Minimum 10 years experience
  • Minimum 5 years project management experience
  • Minimum 3 years service manager/owner experience
  • Experience dealing with ambiguity and hypothesis-driven thinking

Work Rights

Not specified

Tailored Resume

Cover Letter