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Fresenius Medical Care is seeking an Operations Service Owner to manage digital services throughout their lifecycle, ensuring operational excellence and compliance. The ideal candidate will have extensive experience in service management and project management, with strong stakeholder management skills. This hybrid position offers opportunities for professional growth within a supportive and innovative corporate culture.
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Job Summary
Fresenius Medical Care is a global leader in kidney care committed to improving patient outcomes through innovative products and services.
The Operations Service Owner is responsible for end-to-end operational excellence of digital services, including managing lifecycle, partner performance, and continuous improvement.
The company offers individual career planning, a culture fostering innovative thinking, and a collegial environment within a successful global corporation.
Matching Summary
Match Score: 75
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Fresenius Medical Care is seeking an Operations Service Owner to manage digital services throughout their lifecycle, ensuring operational excellence and compliance. The ideal candidate will have extensive experience in service management and project management, with strong stakeholder management skills. This hybrid position offers opportunities for professional growth within a supportive and innovative corporate culture.
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Skills & Requirements
Must-have
Digital service lifecycle management
Service management framework expertise
Cross-functional team leadership
Project management of complex initiatives
Stakeholder and partner management
Incident and change management
Nice-to-have
Analytical mindset for problem-solving
Negotiation and conflict resolution skills
Ability to influence without authority
Clear communication with technical and non-technical stakeholders
Mentoring junior staff
Hybrid work environment
Key Requirements
Bachelor’s degree in Information Technology or similar
Minimum 10 years experience
Minimum 5 years project management experience
Minimum 3 years service manager/owner experience
Experience dealing with ambiguity and hypothesis-driven thinking