Enterprise Applications & Crm Lead

GovTech Singapore

Singapore
Salesforce architecture and administration
Enterprise applications platform management
Digital transformation initiatives
The Digital Transformation Office (DTO) is a strategic division dedicated to driving and overseeing digital transformation initiatives across IMDA through innovative use of emerging technology and data

Job Summary

  • The Digital Transformation Office (DTO) is a strategic division dedicated to driving and overseeing digital transformation initiatives across IMDA through innovative use of emerging technology and data.
  • The role will oversee and drive the successful implementation, management, and architectural integrity of the Enterprise Applications platform, particularly on the Salesforce platform.
  • Responsibilities include designing and overseeing overall Salesforce architecture, developing scalable solutions, and spearheading process transformation for delightful user experiences.

Matching Summary

The Digital Transformation Office (DTO) is a strategic division dedicated to driving and overseeing digital transformation initiatives across IMDA through innovative use of emerging technology and data.

Skills & Requirements

Must-have

  • Salesforce architecture and administration
  • Enterprise Applications platform management
  • Digital transformation initiatives
  • Cross-functional collaboration and influence
  • Scalable solution delivery
  • Vendor relationship management

Nice-to-have

  • Data-driven decision making
  • Mentoring and talent development
  • Innovative use of emerging technology

Key Requirements

  • Minimum 10 years of experience in Salesforce administration, architecture, and program leadership
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
  • Expertise in Salesforce CRM (Sales Cloud, Service Cloud, Marketing Cloud, Lightning)
  • Experience with Salesforce integration tools, API management, and data architecture
  • Strong project management skills (agile/waterfall)
  • PMP or other project management certifications advantageous
  • Proven leadership and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter