Insurance Call Center Representative

DXC Technology UK

Any City, AR, United States
Base: $31,800 - $54,600; bonus/equity: not specifi...
Hybrid
Strong verbal and written communication skills
Ability to multitask and navigate multiple systems
Customer-focused mindset with service excellence
DXC Technology is seeking an Insurance Call Center Representative to handle customer inquiries related to insurance and financial products in a hybrid work environment. The ideal candidate should have 2+ years of customer service experience, strong communication skills, and the ability to thrive in a fast-paced setting

Job Summary

  • DXC Technology helps global companies run mission-critical systems and operations while modernizing IT and optimizing data architectures.
  • The Insurance Call Center Representative role involves handling inbound calls related to insurance and financial products, ensuring timely and accurate responses.
  • DXC offers a comprehensive, flexible, and competitive benefits program including health, dental, vision insurance, retirement savings plan, and paid time off.

Matching Summary

Match Score: 85

DXC Technology is seeking an Insurance Call Center Representative to handle customer inquiries related to insurance and financial products in a hybrid work environment. The ideal candidate should have 2+ years of customer service experience, strong communication skills, and the ability to thrive in a fast-paced setting.

Salary

Base: $31,800 - $54,600; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance, retirement savings plan, paid holidays, paid time off

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to multitask and navigate multiple systems
  • Customer-focused mindset with service excellence
  • Experience in high-volume client-facing roles
  • Attention to detail and organizational skills

Nice-to-have

  • Experience with CRM systems or call center technologies
  • Familiarity with insurance or financial products
  • Ability to remain calm and professional under pressure
  • Strong problem-solving and analytical skills
  • Adaptability and ability to learn new systems quickly

Key Requirements

  • High school diploma or equivalent (G.E.D.)
  • 2+ years customer service or call center experience
  • Ability to handle challenging conversations and de-escalate concerns
  • Comfortable working in a fast-paced, metrics-driven environment

Work Rights

Not specified

Tailored Resume

Cover Letter