Senior Specialist, Customer Account Representative

Memorialdrivevetclinic

North Wales, Pennsylvania, US
Base: $117,000.00 - $184,200.00; bonus/equity: eli...
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Sap order to cash components
Customer order management
Cross-functional collaboration
** The Senior Specialist, Customer Account Representative role at Memorialdrivevetclinic involves managing customer communications and order management processes, particularly with wholesalers, distributors, and government entities. The position requires a bachelor's degree and at least three years of experience in customer service or account management, alongside proficiency in SAP and strong analytical skills. **

Job Summary

  • The Senior Specialist, Customer Account Representative serves as the designated point of contact for activities and programs with the Company’s customers, relative to the order management of all Company's products.
  • Key responsibilities include acting as a central point of contact for assigned customers, partnering with National Account Executives, and serving as a liaison between customers and internal organizations.
  • The successful candidate will be eligible for annual bonus and long-term incentive, if applicable, and offered a comprehensive package of benefits including medical, dental, vision, and retirement benefits.

Matching Summary

Match Score: 75

** The Senior Specialist, Customer Account Representative role at Memorialdrivevetclinic involves managing customer communications and order management processes, particularly with wholesalers, distributors, and government entities. The position requires a bachelor's degree and at least three years of experience in customer service or account management, alongside proficiency in SAP and strong analytical skills. **

Salary

Base: $117,000.00 - $184,200.00; Bonus/Equity: Eligible for annual bonus and long-term incentive; Benefits: Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits, retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days

Skills & Requirements

Must-have

  • SAP Order to Cash components
  • Customer order management
  • Cross-functional collaboration
  • Regulatory compliance
  • Customer issue resolution

Nice-to-have

  • Anticipate and solve problems
  • Optimize operations
  • Champion change
  • Strong business judgment
  • Effective collaboration skills

Key Requirements

  • Bachelor's degree (BS/BA)
  • Minimum of 3 years’ experience in Customer Service and/or Account Management
  • Ability to work hybrid at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week
  • Proficiency in Microsoft applications

Work Rights

Not specified

Tailored Resume

Cover Letter