Technical Customer Service Admin With French

Solenis

Bucharest, Romania
Hybrid
Sap master data management
Salesforce service requests
Customer invoicing accuracy
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
  • Key responsibilities include creating notifications, releasing service orders in SAP, handling outbound iDocs, and onboarding new technicians and third parties.
  • Solenis offers a hybrid working schedule, a LEED Platinum Certified office in Bucharest, and a comprehensive benefits package including life insurance, private medical care, and holiday allowances.

Matching Summary

The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.

Skills & Requirements

Must-have

  • SAP master data management
  • Salesforce service requests
  • Customer invoicing accuracy
  • Third-party purchase orders
  • Fluent French and English communication

Nice-to-have

  • Service-oriented attitude
  • Multilingual team collaboration
  • Problem-solving within procedures
  • Adaptable to rapid change

Key Requirements

  • Minimum 2 years administrative experience
  • High school diploma or equivalent
  • Proficiency in MS Office, SAP, and Salesforce
  • Fluent in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter