Job Summary

• The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
• This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners.
• This role is Monday to Friday with an expectation of being in-office 4 days per week.

Matching Summary

Skills & Requirements

Key Requirements

• 1-3 years experience
• Experience closing deals or renewals
• Proven ability to manage multiple cycles
• Strong organizational and time-management skills
• Experience using CRM or renewal tracking systems
• Effective written and verbal communication
• Bachelor’s degree or equivalent experience

Work Rights