Job Summary

• As a Production Support Analyst, you will be an L2 Application Support team member responsible for providing technical L2 application support for business applications across several lines of business utilizing a follow the sun support model.
• You will provide hands-on technical support, conduct post-mortem root cause analysis, support applications onboarded into Google Cloud Platform, and ensure application availability through real-time monitoring.
• Deutsche Bank offers a diverse and inclusive environment, a hybrid working model, generous vacation, employee resource groups, competitive compensation packages, and educational resources.

Matching Summary

Salary

Base: $60,000 to $92,500; Bonus/Equity: Not specified; Benefits: Health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

Skills & Requirements

Key Requirements

• Extensive experience as an analyst providing hands on IT support
• Understanding of Java error codes and Java memory allocation
• Structured Query Language (SQL) understanding
• Working knowledge of Weblogic, Actimize, Mantas
• Desire to learn tech stacks
• Previous experience in a production support environment
• Previous experience in the financial or banking sectors

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