Technical Delivery Support Analyst - Peakon

Workday

Fully remote
Saas enterprise software support
Object oriented programming languages
Read and analyze log files
Workday is seeking a Technical Delivery Support Analyst for its Customer Support Team, which focuses on delivering exceptional service and innovative solutions to customers. The ideal candidate will have experience in SaaS enterprise software support and possess technical skills alongside a collaborative mindset

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes.
  • With Flex Work, we’re combining the best of both worlds: in-person time and remote.

Matching Summary

Match Score: 85

Workday is seeking a Technical Delivery Support Analyst for its Customer Support Team, which focuses on delivering exceptional service and innovative solutions to customers. The ideal candidate will have experience in SaaS enterprise software support and possess technical skills alongside a collaborative mindset.

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Object Oriented Programming languages
  • read and analyze log files
  • basic SQL syntax
  • API client experience

Nice-to-have

  • creative approach and eager to learn
  • support their colleagues and have fun
  • health monitoring tools experience
  • web service integrations experience

Key Requirements

  • 3+ years SaaS Enterprise software experience
  • Basic Object Oriented Programming knowledge
  • Basic SQL syntax knowledge
  • Basic API client experience
  • Demonstrable HCM/Talent solutions experience

Work Rights

Not specified

Tailored Resume

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