Lead - Data Scientist

Freshworks

Bengaluru, India
On-site
Generative artificial intelligence expertise
Natural language processing and llms
Production ml pipeline deployment
Freshworks is seeking a Lead Data Scientist to focus on Generative Artificial Intelligence (GenAI) applications that enhance employee engagement and customer experiences. The role involves building advanced conversational systems, collaborating with cross-functional teams, and leveraging machine learning to transform IT services

Job Summary

  • You will lead efforts to leverage GenAI techniques to transform IT services into interactive, conversational experiences backed by real-time streaming data.
  • The role involves building a state-of-the-art conversational servicebot designed to scale seamlessly across 1 million+ Monthly Active Users.
  • You will take full ownership of ML pipelines from start to finish, including data pre-processing, model generation, and continuous feedback integration.

Matching Summary

Match Score: 85

Freshworks is seeking a Lead Data Scientist to focus on Generative Artificial Intelligence (GenAI) applications that enhance employee engagement and customer experiences. The role involves building advanced conversational systems, collaborating with cross-functional teams, and leveraging machine learning to transform IT services.

Skills & Requirements

Must-have

  • Generative Artificial Intelligence expertise
  • Natural Language Processing and LLMs
  • Production ML pipeline deployment
  • Real-time streaming data processing
  • Distributed computing with Spark and Hadoop

Nice-to-have

  • Deep learning and graph algorithms
  • Time-series anomaly detection
  • Text2Action automation solutions
  • Interactive conversational UI/UX design

Key Requirements

  • Minimum 7 years of relevant industry work experience
  • Bachelor's degree or higher in Computer Science, Statistics, or Mathematics
  • Proven track record of deploying ML projects into production systems

Work Rights

Not specified

Tailored Resume

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