Field Service Representative (hampshire/dorset Area)
Roche UK
Hampshire, United Kingdom
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Electro-mechanical hardware support
Routine proactive and reactive maintenance
Troubleshoot technical faults
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Roche UK is seeking a Field Service Representative based in the Hampshire/Dorset area to support NHS pathology services. The ideal candidate will have a strong background in electro-mechanical engineering and troubleshooting, focusing on maintaining and supporting laboratory equipment.
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Job Summary
Provide frontline support across various Roche product portfolio at customer sites.
Troubleshoot and taking ownership of technical faults.
Use of digital tools for proactive preventative measures.
Matching Summary
Match Score: 75
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Roche UK is seeking a Field Service Representative based in the Hampshire/Dorset area to support NHS pathology services. The ideal candidate will have a strong background in electro-mechanical engineering and troubleshooting, focusing on maintaining and supporting laboratory equipment.
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Skills & Requirements
Must-have
Electro-mechanical hardware support
Routine proactive and reactive maintenance
Troubleshoot technical faults
Minimize unplanned downtime
Customer site support
Nice-to-have
Growth mindset
Thrive under pressure
Open dialogue and genuine connections
Key Requirements
Degree-educated in Life Sciences OR HNC/HND in Electrical/Mechanical Engineering
Equivalent demonstrable experience
Experience in delivering world-class support
Excellent troubleshooting and problem-solving skills