Director, Customer Success

Premier Foods

Base: $113,000 - $188,000; bonus/equity: not speci...
Fully remote
7 or more years of experience
Experience with healthcare technology
Strong account management skills
Premier Foods is seeking a Director of Customer Success to enhance customer engagement and ensure value delivery from their technology and services. This fully remote position focuses on maintaining relationships with strategic members while achieving key performance indicators related to customer satisfaction and retention

Job Summary

  • Customer Success is vital to long-term profitability.
  • This role includes responsibilities for adoption, advocacy, and retention.
  • Premier offers competitive compensation and benefits.

Matching Summary

Match Score: 85

Premier Foods is seeking a Director of Customer Success to enhance customer engagement and ensure value delivery from their technology and services. This fully remote position focuses on maintaining relationships with strategic members while achieving key performance indicators related to customer satisfaction and retention.

Salary

Base: $113,000 - $188,000; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance

Skills & Requirements

Must-have

  • 7 or more years of experience
  • Experience with healthcare technology
  • Strong account management skills

Nice-to-have

  • Ability to communicate effectively
  • Collaborative team player
  • Experience with C-suite stakeholders

Key Requirements

  • Bachelor's degree required
  • Consulting experience with EMR systems
  • Project Management Professional (PMP) preferred

Work Rights

Not specified

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