Sap Service Delivery Manager With German | Managed Services Operations

PwC PricewaterhouseCoopers GmbH

Multiple Locations
Hybrid
Sap s/4hana service management
Itil-based service management processes
Sap modules and technical components
Supervise and coordinate IT service management and delivery processes for assigned clients, focusing on SAP technology

Job Summary

  • Supervise and coordinate IT service management and delivery processes for assigned clients, focusing on SAP technology.
  • Ensure high-quality delivery of incident, problem, and change management processes within SAP S/4HANA and related landscapes.
  • Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave, Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC e.g. (SAP Learning Hub) and conversations with native speaker, Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 3 paid hours for volunteering per month, Additional paid Birthday Day off.

Matching Summary

Supervise and coordinate IT service management and delivery processes for assigned clients, focusing on SAP technology.

Skills & Requirements

Must-have

  • SAP S/4HANA service management
  • ITIL-based service management processes
  • SAP modules and technical components
  • stakeholder management
  • cross-functional team leadership

Nice-to-have

  • innovative Customer Experience solutions
  • continuous improvement focus
  • agile methodologies understanding

Key Requirements

  • 5+ years SAP S/4HANA experience
  • English and German communication skills
  • ITIL Foundation Certification

Work Rights

Not specified

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