Technical Service Account Manager - Confectionary

Tate & Lyle

Mexico City, Mexico
On-site
Confectionary category expertise
Functional ingredients application
Customer technical support
Tate & Lyle is seeking a Technical Service Account Manager for the Confectionery sector in Mexico City. The role emphasizes providing technical support to customers, driving product development, and ensuring customer satisfaction through innovative ingredient solutions

Job Summary

  • Provide technical support to customers across Mexico and Central America in the Confectionary Category and successfully apply high performing functional ingredients to new and existing customer portfolios.
  • Be hands on for the full product development lifecycle – from understanding client needs, reviewing process and formulations, making recommendations, developing solutions, carrying out trials, presenting findings, and moving from pilot plant to launch.
  • Collaborate with commercial, Marketing, and scientific colleagues to develop and execute technical strategies that will drive growth for the food solutions business.

Matching Summary

Match Score: 85

Tate & Lyle is seeking a Technical Service Account Manager for the Confectionery sector in Mexico City. The role emphasizes providing technical support to customers, driving product development, and ensuring customer satisfaction through innovative ingredient solutions.

Skills & Requirements

Must-have

  • Confectionary Category expertise
  • Functional ingredients application
  • Customer technical support
  • Product development lifecycle
  • Laboratory and pilot plant trials

Nice-to-have

  • Cost saving recommendations
  • New product development
  • Continuous improvement of trainings
  • Customer focused and solution-oriented approach
  • Commercially driven savvy

Key Requirements

  • Bachelor’s degree in food chemistry, Food Engineering or equivalent experience
  • Minimum of 7 years of related work experience in Confectionary
  • Food manufacturing or application laboratory experience
  • Proven experience in protocol development
  • Medium, upper medium English level
  • Demonstrated project leadership

Work Rights

Not specified

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