NBN is seeking a Workflow Delivery Specialist to enhance the performance of its Maintenance and Customer Program Delivery team. The role involves managing the assessment and allocation of work requests in a fast-paced environment, with a focus on optimizing processes and supporting community reliability
Job Summary
This role supports the integrity and performance of critical national programs by guiding the assessment and allocation of incoming work requests.
The position requires balancing competing priorities with calm judgement while ensuring efficient field execution and thoughtful resource utilisation.
nbn offers an inclusive workplace with 18 weeks of paid parental leave and recognition as a Pride in Diversity Platinum Employer.
Matching Summary
Match Score: 85
NBN is seeking a Workflow Delivery Specialist to enhance the performance of its Maintenance and Customer Program Delivery team. The role involves managing the assessment and allocation of work requests in a fast-paced environment, with a focus on optimizing processes and supporting community reliability.
Skills & Requirements
Must-have
Telecommunications network experience
Construction operational processes
Field services coordination
GIS tools familiarity
Data driven insights application
Nice-to-have
Requestor team tracking experience
Budget monitoring and spending oversight
Agile multi-program environment
Collaborative stakeholder mindset
Continuous improvement focus
Key Requirements
Full working rights in Australia required
Deep telecommunications experience preferred
Understanding of construction-related operational processes