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The job posting is for a Technician II in Network/Voice Engineering at Worldpay (FIS), focusing on the implementation and optimization of CCaaS solutions in a hybrid work environment. The role emphasizes technical expertise in cloud telephony and collaboration with various stakeholders to resolve issues and enhance customer satisfaction.
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Job Summary
The Voice Engineering team is responsible for the design and implementation of FIS' global leveraged Voice and Video network infrastructure.
This role involves leading the technical implementation of CCaaS solutions, including configuration, integration, and testing to ensure seamless operations.
Candidates will work in a hybrid environment with three days in-office and two days virtual, collaborating with diverse stakeholders.
Matching Summary
Match Score: 75
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The job posting is for a Technician II in Network/Voice Engineering at Worldpay (FIS), focusing on the implementation and optimization of CCaaS solutions in a hybrid work environment. The role emphasizes technical expertise in cloud telephony and collaboration with various stakeholders to resolve issues and enhance customer satisfaction.
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Salary
Not specified; Not specified; Competitive salary and benefits package offered