Customer Service Officer | Community Bank Galston, Nsw
Bendigo and Adelaide Bank Ltd
Galston, New South Wales, Australia
On-site
Exceptional customer service delivery
Uncovering customer needs
Risk mindset
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals
Job Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
You’ll also get access to a great range of benefits, including: Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
Matching Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Skills & Requirements
Must-have
exceptional customer service delivery
uncovering customer needs
risk mindset
communicating with customers face to face
digital literacy support
Nice-to-have
community connection
lifelong learning attitude
collaboration and mateship
interest in local community
Key Requirements
Experience in customer service
Meeting performance targets
Strong attention to detail
Confidence to communicate
Experience in banking and finance industry is a plus