Supervisor, Cs&l, Cld, China

Mondelēz International

China
Customer data analysis
Supply chain efficiency improvement
Customer service targets
Improve value and service to customers and supply chain efficiency by using internal and customer data to optimize plans and support joint initiatives

Job Summary

  • Improve value and service to customers and supply chain efficiency by using internal and customer data to optimize plans and support joint initiatives.
  • Be the single point of contact for your customer portfolio, managing escalations and resolving issues to ensure maximum customer satisfaction.
  • Achieve business and commercial objectives by meeting customer service targets, supporting improvement agendas, and developing collaborative relationships.

Matching Summary

Improve value and service to customers and supply chain efficiency by using internal and customer data to optimize plans and support joint initiatives.

Skills & Requirements

Must-have

  • Customer data analysis
  • Supply chain efficiency improvement
  • Customer service targets
  • SAP and MS Office expertise
  • Cross-functional collaboration

Nice-to-have

  • Proactive thinking and flexibility
  • Driving future career
  • Influencing and communication skills

Key Requirements

  • Experience in CS&L and with customers
  • Experience in FMCG/CPG
  • Strong analytical and problem solving skills
  • Customer orientation

Work Rights

Not specified

Tailored Resume

Cover Letter