Csg Product Senior Manager, Technical Health

Salesforce

Multiple Locations
Base: $143,400 - $216,900 annually; bonus/equity: ...
Technical health strategy
Product roadmap development
Platform performance optimization
Define the security and health requirements for our customers, creating features that help them proactively identify risks, maintain a secure posture, and optimize their solution's performance

Job Summary

  • Define the security and health requirements for our customers, creating features that help them proactively identify risks, maintain a secure posture, and optimize their solution's performance.
  • Create and maintain a comprehensive Technical Health and Security strategy for Standard and Premier Success Plan customers, defining and owning a multi-year roadmap.
  • Partner with Success Plan Technical Health and Customer Success Score teams to leverage current capabilities and develop new tools that address emerging security and performance challenges.

Matching Summary

Define the security and health requirements for our customers, creating features that help them proactively identify risks, maintain a secure posture, and optimize their solution's performance.

Salary

Base: $143,400 - $216,900 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical Health Strategy
  • Product Roadmap Development
  • Platform Performance Optimization
  • Security Risk Mitigation
  • Cross-functional Collaboration

Nice-to-have

  • AI CRM Expertise
  • Customer Success Focus
  • Digital-first Programs
  • Security First Culture

Key Requirements

  • 5+ years product management experience
  • SaaS or Cloud environments experience
  • Customer success roadmaps expertise
  • Bachelor's degree in relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter