Reservations Coordinator

Ibis Cambridge Central Station

Cambridge, United Kingdom
Base: £13.45 ph; bonus/equity: not specified; bene...
On-site
Previous reservations or office experience in hospitality
Strong communication and organizational skills
Fluent in english language
The Ibis Cambridge Central Station is seeking a Reservations Coordinator to enhance guest experiences through effective booking management and excellent service. The ideal candidate should have a background in hospitality, strong communication skills, and a passion for creating memorable moments for guests

Job Summary

  • The role serves as the first point of contact for guests, ensuring a smooth booking process and delivering excellent service.
  • Employees will receive training in front-of-house functions and safety, including a one-night stay experience to understand guest needs.
  • The position offers competitive benefits including pension, additional holidays, complimentary hotel stays, and opportunities for international career growth.

Matching Summary

Match Score: 85

The Ibis Cambridge Central Station is seeking a Reservations Coordinator to enhance guest experiences through effective booking management and excellent service. The ideal candidate should have a background in hospitality, strong communication skills, and a passion for creating memorable moments for guests.

Salary

Base: £13.45 per hour; Bonus/Equity: Not specified; Benefits: Pension, additional holidays, free bonus breaks vouchers, employee advisory service

Skills & Requirements

Must-have

  • Previous reservations or office experience in hospitality
  • Strong communication and organizational skills
  • Fluent in English language

Nice-to-have

  • Familiarity with Opera Cloud or similar systems
  • Positive attitude and professional appearance
  • Passion for hospitality and guest satisfaction

Key Requirements

  • Fluent in English
  • Previous experience in reservations or office roles within hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter