홈헬스케어 고객상담

Vitalaire

Seoul, South Korea
On-site
Home healthcare device support
Customer consultation and scheduling
24/7 rapid response to inquiries
Vitalaire is seeking a home healthcare customer service representative in Seoul, South Korea, to support patients using respiratory devices. The role involves technical support, patient monitoring, and effective communication with medical professionals

Job Summary

  • Vitalaire Korea provides specialized home healthcare services for respiratory disease patients, offering devices like ventilators, oxygen concentrators, and CPAP machines.
  • The role involves professional support for patients using home ventilators, oxygen concentrators, and CPAP machines, including device checks, usage education, and patient monitoring.
  • Responsibilities include handling internal and external customer consultations, managing schedules, processing documents, and responding to service requests and complaints 24/7.

Matching Summary

Match Score: 85

Vitalaire is seeking a home healthcare customer service representative in Seoul, South Korea, to support patients using respiratory devices. The role involves technical support, patient monitoring, and effective communication with medical professionals.

Skills & Requirements

Must-have

  • Home healthcare device support
  • Customer consultation and scheduling
  • 24/7 rapid response to inquiries
  • Medical device maintenance and education

Nice-to-have

  • Proactive customer service
  • Cross-departmental collaboration
  • Commitment to patient safety

Key Requirements

  • Associate's degree or higher
  • Relevant experience in CS or consultation
  • On-call duty rotation (nights, weekends, holidays)
  • Hospital clinical experience (preferred)
  • Nursing license (preferred)

Work Rights

Not specified

Tailored Resume

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