Institutional Banking Client Services Associate

Southsidecb

Sydney, NSW, Australia
Onsite
Transactional banking product knowledge
Client query management
Multi-tasking and prioritisation skills
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to Institutional Banking and Corporate clients

Job Summary

  • Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to Institutional Banking and Corporate clients.
  • As an Associate in IBCS, you will be a first point of contact for clients managing their Transaction Banking queries across products including Corporate Cards, Transactional Accounts, Payments, Merchant Services and CommBiz.
  • CommBank is committed to building a diverse and inclusive workforce and supports flexibility with at least half the time each month spent connecting in office.

Matching Summary

Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets to deliver Transaction Banking solutions to Institutional Banking and Corporate clients.

Skills & Requirements

Must-have

  • Transactional Banking product knowledge
  • Client query management
  • Multi-tasking and prioritisation skills
  • Risk mitigation and control awareness
  • Strong communication skills

Nice-to-have

  • Adaptive and flexible to change
  • Problem solving and judgment
  • Relationship building with stakeholders
  • Experience in Branch or Business Banking
  • Ability to work under tight deadlines

Key Requirements

  • Experience with Transactional Banking products or services
  • Experience in Operations or Branch roles
  • Ability to work in Sydney or Perth locations

Work Rights

Not specified

Tailored Resume

Cover Letter