Hotel All Rounder

Ibis Budget Newcastle

Newcastle, Australia
On-site
Front office and housekeeping
Personalised service and memorable experience
Checking guests in and out
Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day

Job Summary

  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Working in Housekeeping, cleaning guests rooms and servicing.
  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage, Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities.

Matching Summary

Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.

Skills & Requirements

Must-have

  • Front Office and Housekeeping
  • Personalised service and memorable experience
  • Checking guests in and out
  • Maintaining accurate guest accounts
  • Answering guest queries
  • Cleaning guests rooms and servicing

Nice-to-have

  • Positive, friendly, and guest-oriented
  • Strong attention to detail
  • Flexible and ready to work across a seven-day roster

Key Requirements

  • Previous hotel front office reception experience preferable
  • Professional telephone manner
  • Exceptional customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter