Technical Account Manager

AvePoint

Richmond, VA, United States
On-site
Customer satisfaction
Technical advisor
Platform adoption
The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers

Job Summary

  • The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.
  • Your responsibilities will include becoming a trusted customer advocate and helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Responsibilities also include performing architectural design sessions and platform integration engagements, as well as delivering training sessions for clients.

Matching Summary

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.

Skills & Requirements

Must-have

  • customer satisfaction
  • technical advisor
  • platform adoption
  • product operations lifecycle
  • architectural design sessions
  • platform integration engagements

Nice-to-have

  • investing in our people
  • craft your career
  • make an impact
  • own your future

Key Requirements

  • Requires expertise in delivering exceptional service
  • Requires ability to nurture customer retention
  • Requires ability to provide prescriptive feedback

Work Rights

Not specified

Tailored Resume

Cover Letter