Enrollment Services Advisor I

Texas A&M University

College Station, Texas, US
Base: $45,000; bonus/equity: not specified; benefi...
Customer service orientation
Student advising and counseling
Communication in various formats
As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions

Job Summary

  • As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions.
  • The Aggie One Stop will be an integrated student services office which enhances the student experience by providing high quality customer service for student enrollment services in one place.
  • Texas A&M University offers a comprehensive benefits package including medical, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan.

Matching Summary

As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions.

Salary

Base: $45,000; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, long-term disability insurance, 12-15 days of annual paid holidays, up to eight hours of paid sick leave and at least eight hours of paid vacation each month

Skills & Requirements

Must-have

  • Customer service orientation
  • Student advising and counseling
  • Communication in various formats
  • Knowledge of student information systems
  • Maintaining knowledge of policies and procedures

Nice-to-have

  • Enhance student experience
  • Adaptable and customer-focused
  • Passion for student success
  • Bilingual in Spanish

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Four months of student worker, customer service or related experience
  • More than one year of experience in higher education
  • Proficient in the use of Microsoft products
  • Ability to provide exceptional service to multiple customers

Work Rights

Not specified

Tailored Resume

Cover Letter